Category Archives: Recent News

Why Outsourcing?

IT outsourcing is the process of contracting out your information technology functions to a service provider that will take on those functions and implement them for you. This service provider may be a division of the same corporation, or more than likely be a third party who is a separate entity altogether.

As IT costs are increasing for both small businesses and large companies, many of them are finding the paybacks of outsourcing. Some businesses look for services overseas in order to minimize their costs, But business must not look so far anymore because these services are readily available anywhere in the USA. The realization of outsourcing IT for businesses of all sizes has led it to become a multi-billion dollar industry. The trick to making this technique work for your business is to find the right company to provide the services for you. IT outsourcing is the process of contracting out your information technology functions to a service provider that will take on those functions .

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Server Availability and Redundancy

In today’s world it is important to keep your business running 24/7. Down time can drastically affect customers, finances and the overall reputation of the business. With the cost of computer equipment dropping it is a wise idea to have multiple servers on the network for a few reason. The first and most important reason multiple servers or clusters are recommended is fault protection. In case of disaster whether it is natural or man made, equipment failure and having to take a server offline for maintenance in a 2 server environment both servers would replicate data to each other. With data replication when one server fails the other one picks up the jobs/rolls.

Load balancing is also a reason for multiple servers. While they are powerful machines they too have issues with handling heavy traffic and multiple extensive application process’s. Placing multiple servers on your network and assigning different roles is a good way to balance the load. Say for example server one runs your remote apps server 2 is a fileserver storing all the user’s data and server 3 runs your active directory domain controller this would be an example of load balancing. Proper load balancing has the ability to manage heavy increases of traffic; it can also provide security by preventing the users from contacting the back end of the network.

Internet Telephony

Voice over Internet Protocol (or VoIP, for short) is a set of technologies that uses the internet as the medium to transmit voice. The most popular uses of this technology are video chatting and internet telephony. In this article we will concentrate on the latter.

Internet telephony, therefore, is the implementation of VoIP technology to place and receive phone calls. A VoIP phone may look like a regular phone, but it has been built with special technology to work on Internet Protocol. Another difference between a standard phone and an Internet Phone is that they have an RJ-45 connector (as opposed to standard phones which use RJ-11). This enables the possibility of connecting the phone to a router or switch to be able to place and receive phone calls. A regular phone may be used as an Internet phone when an Analog Telephone Adaptor is set in place.

There are many advantages on implementing VoIP in the business environment. They include:

– Mobility: Internet phones are not bound to a location. Once the phone has been set up, it could be taken anywhere in the world. As long as it is connected to a network, the user will be able to communicate. So if the user were to, for example, leave the country on a business trip, he would be able to take his phone with him around the globe and pay no extra cost for his phone calls (provided he can find where to connect his Internet Phone) and using the same number anywhere in the world.

– Cost: Phone calls made over VoIP are usually cheaper than those placed over standard phone lines. Since the user is using his Internet connection as a medium to transmit the voice, VoIP telephony providers are able to lower the costs for phone calls, even those which are long distance.

– Ease of use: Internet phones have been designed to make tasks such a transferring phone calls and conference phone calls easier.

Along with VoIP, PBX is normally deployed. PBX (short for Private Branch eXchange) allows the creation of private phone networks within a company. Together with internet telephony users are capable of sharing one or more outside lines to communicate, as well as internal communication.

Telx Computers offers a VoIP service called Telx Telecom. You can visit our website ( to learn more or contact us through phone or email to learn more.